Day: January 18, 2016

Many small and medium sized business owners don’t realize how much seemingly small I.T. issues are costing them. Gartner, Technology research company, has calculated that I.T. issues account for 87 hours a year of lost billable time. These issues range from email glitches to full server interruptions, and for any organization this figure of lost billable time becomes staggering. When an I.T. issue occurs, it is a race against time to handle it before it spirals out of control. According to the IT Process Institute, the resolution time per outage is an average of 200 minutes. On average small and medium sized businesses… Read moreWhat does downtime really cost your business?