- 5% of Mac Users at IBM call the IT Help Desk, while 42% of PC users call for help; and (Source: BGR)
- Macs tend to be the desired platform and tool among design and creative businesses due to the strength of the applications available for a Mac, versus a PC. (Source: Computer Weekly)
Why MACs are a Smart Investment. The proof is in the numbers.
The incremental purchase price of a MAC pays for itself several times over the life of the device, in reduced support burden. At IBM, they are seeing ratios beyond the optimal ratio of Support Staff to Employees*:
In a PC Environment the Optimal ratio of support staff to employees is 1:70, the average is 1:242.
With Apple, IBM has been able to achieve an outrageous ratio, 1:5400.
*Source: Gartner Inc., a Technology Research company