Category: Business

The ramifications of data loss can be disastrous for many businesses, putting the company at risk of losing customers and profits. While it might be hard to value your business assets and intellectual property, calculating these numbers can put these intangible items into perspective. 60% of companies that lost their data will shut down within 6 months of a disaster. 93% of companies that lost their data for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. 50% of businesses that found themselves without data management for those same ten days, filed for bankruptcy immediately…. Read moreDo you know the true value of your company’s data?

At TriadMac, we understand that your company’s computers are a fundamental part of your employee’s experience at work. We also understand that time is money and all businesses are looking for ways to reduce costs across the board.  Check out these facts showing the benefits of Mac vs PC: 5% of Mac Users at IBM call the IT Help Desk, while 42% of PC users call for help; and (Source: BGR) Macs tend to be the desired platform and tool among design and creative businesses due to the strength of the applications available for a Mac, versus a PC.  (Source: Computer Weekly) Our team is dedicated to ensuring that the interaction… Read moreIs Your Technology Saving You Time & Money? Why Mac Users Save More Than PC Users

Many small and medium sized business owners don’t realize how much seemingly small I.T. issues are costing them. Gartner, Technology research company, has calculated that I.T. issues account for 87 hours a year of lost billable time. These issues range from email glitches to full server interruptions, and for any organization this figure of lost billable time becomes staggering. When an I.T. issue occurs, it is a race against time to handle it before it spirals out of control. According to the IT Process Institute, the resolution time per outage is an average of 200 minutes. On average small and medium sized businesses… Read moreWhat does downtime really cost your business?

In 2014 Apple and IBM began a partnership to create iOS apps and deploy iPhones and iPads into the enterprise market. As part of the deal they would also deploy Macs to the IBM employees. The partnership looks to be off to a great start. IBM’s VP of Workplace-as-a-Service, Fletcher Previn said that far fewer Mac users require help with their machines than IBM’s PC users. Just five percent of employees using Macs call IBM’s internal help desk for troubleshooting, while over 40 percent of the company’s PC users make calls to the help desk. Previn points these numbers towards… Read moreOnly 5% of the Mac users at IBM call their internal help desk as compared to 40% of their PC users

We often encounter situations where companies take on the task of figuring out the solution to their IT issues. We have found that a majority of the time we are called in after customers get stumped. They have spent hours trying to fix an issue wasting both productivity and company resources. We’ve heard a lot of our customers say something similar to this “I use this computer all of the time, I know how it works”. Our response, or analogy, to this concern may seem simple but here it is: Think of your computer like your car. You drive your… Read moreWhen things aren’t running smoothly…